Terms of Service

Overview

This website is operated by LitBox. Throughout the site, the terms “we,” “us,” and “our” refer to LitBox. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

By accessing or using any part of the website, you agree to these Terms of Service. If you do not agree to all terms and conditions, you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

Custom Products

All LitBox products are custom-made and personalized specifically for each customer.

Because of the custom nature of our products:

• All sales are final
• We do not offer returns, exchanges, or cancellations once production has begun
• Customers are responsible for reviewing and approving all custom text, spelling, uploaded artwork, and design selections before placing an order

LitBox is not responsible for customer-submitted spelling errors, incorrect information, or low-quality uploaded images/files.

Product Appearance

We strive to accurately display our products, colors, lighting effects, and materials as clearly as possible. However:

• Colors and brightness may vary slightly due to screen settings, photography lighting, and production materials
• Minor imperfections may occur due to the handmade and custom manufacturing process

These variations do not qualify as defects.

Shipping & Delivery

Production and shipping times are estimates and are not guaranteed.

LitBox is not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• Customs processing
• Incorrect shipping addresses provided by customers
• Carrier-related delivery issues outside of our control

Customers are responsible for ensuring their shipping information is accurate before checkout.

Damaged or Defective Products

If your order arrives damaged or defective due to an issue caused by LitBox, please contact us within 7 days of delivery.

To process a claim, customers must provide:

• Clear photos and/or video of the product
• Photos of packaging and shipping damage
• Order information

Claims without sufficient documentation may be denied.

Damage caused after delivery, misuse, improper installation, accidental damage, or unauthorized modifications are not covered.

Intellectual Property

All content on this website - including logos, branding, graphics, designs, photos, videos, product concepts, and text - is the property of LitBox and may not be copied, reproduced, or used without written permission.

Customers are responsible for ensuring they have the legal right to use any uploaded images, logos, or artwork submitted for custom products.

LitBox reserves the right to refuse any order containing copyrighted, trademarked, offensive, hateful, or inappropriate material.

Limitation of Liability

LitBox shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the purchased product.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

It is your responsibility to review this page periodically for changes.

Contact Information

Questions about the Terms of Service should be sent to:

litboxcustom@gmail.com